—Trust & security

The current Axiom security model.

Implemented product controls are described separately from configuration requirements, unverified deployment behavior, independent certification, and customer obligations.

Current release boundary

The released AWS ECS path dispatches a tenant-owned GitHub Actions workflow and uses OIDC to assume the configured role. Azure and GCP deployment paths are not released, enterprise identity is configuration-only, and local infrastructure apply is disabled. Verify the signing and notarization status shown on the download page for the exact installer you use.

01 · Identity

Desktop authentication

The installed application uses a browser approval handoff and scoped application session. The website is not a customer sign-in product. A packaged PKCE, expiry, logout, replay, recovery, and OS-keychain journey still requires exact-build verification.

02 · Providers

Connector permissions

A connector's code status is not its live availability status. GitHub access is installation- and repository-scoped. AWS ECS deployment requires a configured environment target, tenant workflow, and OIDC role. Azure and GCP production deployment paths are not released.

Repository visibility, pull-request approval, merge authority, workflow dispatch, environment approval, release publication, and change management are distinct permissions. Each server-side action must enforce its own authorization.

03 · Data handling

Secret handling

Secret-redaction utilities protect supported contact, logging, and operational paths. They do not prove that every field, connector, backup, export, or third-party system is safe for confidential data. Operators must use tenant policy and provider-specific credential guidance.

04 · Isolation

Tenant boundaries

Organization identifiers and tenant checks exist across core repositories and services. “Tenant isolated” is not treated as globally verified until every query, cache, background job, export, backup, restore, and administrator path has been exercised against a configured deployment.

05 · Evidence

Audit and evidence

Supported workflows can record actor, action, rationale, timestamp, and outcome data. Hash and export utilities exist, but coverage varies by workflow. An audit record is product evidence; it is not an independent auditor's attestation or proof that a customer is compliant.

06 · Lifecycle

Retention, deletion, and recovery

Consistent customer-configurable retention, deletion, backup, and restore behavior is not yet verified across every store. Do not rely on an informal retention period or deletion promise; confirm the configured deployment and record the result in the verification report.

07 · Assurance

Compliance posture

  • No SOC 2, ISO 27001, HIPAA, or other independent certification is currently claimed.
  • Control-mapping code is a product feature, not a certification or active audit.
  • No BAA, DPA, data-residency, SSO entitlement, or commercial tier is promised without approved documentation.
  • Customers remain responsible for their own legal, risk, and compliance decisions.

Still blocked?

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