—Trust & security
The current Axiom security model.
Implemented product controls are described separately from configuration requirements, unverified deployment behavior, independent certification, and customer obligations.
Current release boundary
01 · Identity
Desktop authentication
The installed application uses a browser approval handoff and scoped application session. The website is not a customer sign-in product. A packaged PKCE, expiry, logout, replay, recovery, and OS-keychain journey still requires exact-build verification.
02 · Providers
Connector permissions
A connector's code status is not its live availability status. GitHub access is installation- and repository-scoped. AWS ECS deployment requires a configured environment target, tenant workflow, and OIDC role. Azure and GCP production deployment paths are not released.
Repository visibility, pull-request approval, merge authority, workflow dispatch, environment approval, release publication, and change management are distinct permissions. Each server-side action must enforce its own authorization.
03 · Data handling
Secret handling
Secret-redaction utilities protect supported contact, logging, and operational paths. They do not prove that every field, connector, backup, export, or third-party system is safe for confidential data. Operators must use tenant policy and provider-specific credential guidance.
04 · Isolation
Tenant boundaries
Organization identifiers and tenant checks exist across core repositories and services. “Tenant isolated” is not treated as globally verified until every query, cache, background job, export, backup, restore, and administrator path has been exercised against a configured deployment.
05 · Evidence
Audit and evidence
Supported workflows can record actor, action, rationale, timestamp, and outcome data. Hash and export utilities exist, but coverage varies by workflow. An audit record is product evidence; it is not an independent auditor's attestation or proof that a customer is compliant.
06 · Lifecycle
Retention, deletion, and recovery
Consistent customer-configurable retention, deletion, backup, and restore behavior is not yet verified across every store. Do not rely on an informal retention period or deletion promise; confirm the configured deployment and record the result in the verification report.
07 · Assurance
Compliance posture
- No SOC 2, ISO 27001, HIPAA, or other independent certification is currently claimed.
- Control-mapping code is a product feature, not a certification or active audit.
- No BAA, DPA, data-residency, SSO entitlement, or commercial tier is promised without approved documentation.
- Customers remain responsible for their own legal, risk, and compliance decisions.
Still blocked?
Include the failed step and error. Never send a password, token, or cloud secret.